Solutions · Trace Platform

Track it. Ship it. Control it.

Every asset, every shipment and every tracker on one screen. Trace works with the GPS trackers you already own, proves deliveries automatically and lets you fix trackers from the browser instead of the field.

Works with Queclink, Digital Matter and LocoAware trackers · Simple per-device monthly pricing

Everything you need to track, ship and control

Trace brings GPS asset tracking, shipment management and remote tracker control into one platform, under your own brand if you want it. It works with the trackers you already own.

Dashboard

Your whole operation at a glance

The moment you sign in, see which assets are reporting, which trackers need attention, which alerts are open and which shipments are running late.

Spot problems early

Offline, never-reported and low-battery trackers are flagged before they become lost assets.

Focus on what matters

Open alerts are sorted by severity: Critical, Warning and Info.

Delivery performance without a report

Shipments in transit, on schedule and past ETA, plus deliveries per day.

A dashboard for every role

Widgets match the apps each customer has turned on.

Operations Map

See everything, live

One live map for dispatch, security and operations, showing every asset, shipment, tracker and site.

Find any asset in seconds

Search, status filters and starred favorites.

Answer “when will it arrive?”

Click any marker for departure time, miles traveled, and miles and hours remaining.

See risk in context

Safe Areas show in green and Unsafe Areas in red, right on the map.

Replay what happened

A timeline of alerts and events.

Clear day or night

Map themes, 3D buildings and one-click zoom to any asset.

Assets

Every trailer, vehicle and container, with its full history

Ready on day one

34 standard asset types and 23 statuses for transportation. Add your own types and custom fields, such as VIN, plate, owner or contract.

Condition, not just location

Live temperature, light, motion, battery and signal readings.

Utilization measured for you

Every asset is either on a trip or parked, so trips and idle time are tracked automatically.

Prove where it was

Breadcrumb trails of up to 30 days, with speed, heading and events at every point.

Recover stolen assets

A hidden backup tracker and a separation alert keep you in contact after thieves remove the main tracker.

Share a location safely

Public, read-only, time-limited links with a log of every visit.

Keep the paperwork with the asset

Attach photos, titles and inspection reports, up to 25 MB each.

Stay in service

Maintenance plans by days, weeks, months or miles, with alerts and a full service log.

Shipments & Carriers

Plan, track and prove every delivery

Real-world moves, not just A to B

Multi-leg shipments by land, air, sea or rail, each leg with its own carrier, bill of lading number and stops.

Lock in the plan

Plan the route and approve the shipment before it leaves.

No manual status updates

Shipments depart, progress leg by leg and deliver automatically from GPS, with no driver app.

Accurate ETAs

Planned, expected and actual times for every segment, with a final ETA.

Proof of delivery in one click

Download a PDF shipment report, or share a branded tracking link with your customer.

Measure performance

In-transit, delayed and delivered counts, on-time rate, and cancel reasons you define.

Carrier compliance in one place

DOT, MC and SCAC numbers, contacts and licenses for every carrier.

Reporting

Answers in seconds, delivered on schedule

Eight ready-made reports, on screen or as CSV and branded PDF:

  • Fleet StatusWhere is everything, and when did it last report?
  • Asset UtilizationHow much is each asset actually used?
  • Idle and DwellWhich assets are sitting, and for how long?
  • Tracker HealthWhich trackers are silent, low on battery or never reported?
  • Trip LogEvery trip, with start, end, miles, stops and top speed.
  • Alerts and ExceptionsEvery alert by asset, type and severity.
  • Site VisitsWhen did assets arrive at and leave each site?
  • Temperature LogDid cargo stay in range?

Schedule reports by email in each customer’s time zone, keep a library of every PDF sent, and let customers run reports on their own assets.

Trace — Reporting
Trace Platform reporting hub showing report counts and the ready-made reports grouped as snapshot, activity and exceptions.
The reporting hub: eight ready-made reports grouped as snapshot, activity and exceptions, each on screen or as CSV and branded PDF, with email schedules alongside.

Alerts

Alerts that tell you what happened and what to do next

Every event in one place

Motion, door open, tamper, temperature, battery, power, geofence and rule alerts in a single list.

No alert storms

One alert per alarm while it’s active, with a repeat count and duration.

Full context

Each alert opens with a map, address, the readings at that moment, a timeline and guidance on what to do.

Accountability built in

Acknowledge alerts with notes and see who handled what.

Fewer false alarms

Alert everywhere, only outside your Safe Areas, or only in Unsafe Areas, so your own crew opening a trailer at the yard doesn’t wake anyone up.

Respond from anywhere

Branded email notifications that link straight to the alert.

Trace — Alert Details
Trace Platform alert details screen for an open temperature alert, with the advice to act on, a map of where it happened, and the asset, tracker and readings behind it.
An open alert as your team sees it: what happened and what to do, where it happened on the map, and the asset, tracker and readings behind it.

Sites, Geofences & Rules

Automation anyone can set up

Draw polygons, rectangles or circles around yards, depots, ports and customer sites. Mark each one as a Safe Area or an Unsafe Area, and assets are assigned to sites automatically as they arrive. Then build rules in four plain steps:

01

When

An asset enters, leaves or stays in an area, raises an alarm, crosses a reading, sits idle, stops reporting or completes a trip.

02

Which

All assets, certain asset types or specific assets.

03

Where

Everywhere, outside Safe Areas or in Unsafe Areas only.

04

Then

Set the severity, email your team, your customer or any address, or call a webhook.

No code, a test email before going live, and no duplicate notifications.

Device Management

Control your trackers from the browser

Register hundreds of trackers in minutes

Paste or upload a list of IMEIs, validate it and import.

Fix trackers without a truck roll

Locate now, reboot, check firmware or read the configuration remotely.

Change how trackers behave

Reporting interval, power, motion, light, tamper, temperature and Bluetooth settings.

Reliable with sleeping trackers

Commands wait until the device next reports, and confirm when they’re delivered.

Configure a fleet in one click

Alert profiles apply the same settings to many trackers, with live status for each one.

Your full inventory

Every device with its model, IMEI, linked asset and status: in stock, deployed or out of service.

Trace — Device Settings
Trace Platform device settings screen showing a tracker's manufacturer, SIM, location and sensor readings above its reporting and power configuration.
A tracker's full record in Trace: device and SIM details, last known position and sensor readings, then its reporting and power settings read straight from the hardware.

Your Brand & Customers

White label, portals and billing

Built for resellers and service providers who offer tracking to their own customers.

Your logo everywhere

Light and dark logos across the platform, plus branded emails, PDF reports and tracking pages.

Co-branding for key accounts

A separate logo per customer.

A portal for each customer

Each one sees only their own assets, sites and shipments, with their own Admin, Standard and Viewer logins.

Package service tiers

Turn apps and admin features on or off per customer.

Lower your support load

Customers manage their own users, sites, rules and maintenance, and you can view their portal exactly as they see it.

Billing built in

Per-device monthly invoices from draft to paid, PDF invoices, a customer billing page, and a recurring-revenue overview for your business.

Integrations

Works with the trackers you already own

Supported out of the box

Queclink GL521M; Digital Matter Yabby3-4G, Hawk-4G and Yabby Edge; LocoAware HGD4.

Any other device or platform

Connects through configurable HTTPS API endpoints with field mapping.

MQTT

A secure TLS broker with per-user accounts and topic permissions, plus connections to cloud brokers such as HiveMQ Cloud.

UDP

High-volume listeners with native Queclink protocol support and two-way commands.

Webhooks

Push alerts to your TMS, ERP or ticketing tools as signed JSON.

Email

Send from your own mail server, with your branding.

Automatic discovery

Unknown trackers appear in one list, ready to register in bulk.

Security & Reliability

Security and reliability

Customer data kept separate

Strict isolation between customers, verified by more than 1,000 automated checks before every release.

Encrypted connections only

HTTPS, MQTT over TLS and authenticated API endpoints.

The right access for everyone

Role-based users, plus read-only customer portals and shared links.

Your history protected

The raw location record is kept and backed up nightly.

Anywhere, on any device

Works on desktop and phone, in light and dark mode.

Digital Transformation

70% of digital transformation initiatives fall short of their objectives.

We help industrial organizations turn data into measurable operational results through AI, Industrial IoT, and Industry 4.0 solutions.

Talk to our teamSource: McKinsey

Book a demo

Ready to see it on your fleet?

Book a demo and see Trace running on real trackers, shipments and alerts.